Frequently Asked Questions (FAQ)

Have questions about renting with UNBXX? Here's what you need to know.

Can I change my order before it's delivered?

Yes. Pickup dates can be changed — just contact our office to make arrangements. Additional fees may apply depending on product availability.

What are the fees for lost bins?

Replacement cost for bins lost or damaged beyond normal wear and tear is $40 per bin.

What is your cancellation policy? 

Cancellations made at least 48 hours before your scheduled delivery date are free of charge. Cancellations within 48 hours of delivery, or no-shows, are subject to a $40 fee.

Do I need a deposit? 

No deposit is required.